Operating partners to mid-market manufacturers

The J-curve is a design flaw. Not a law.

Every digital investment dips before it pays — unless the plant's process knowledge is rebuilt first. Digital Kaizen is a 100-day programme that sequences the climb — operations first, digital as the multiplier — built on doctoral research and proven on the hardest brownfield floors there are.

Doctoral research · UCT 6 published editions 100-day programme · 8 gates Deployed in plants we own
90 seconds

What is Digital Kaizen?

A short, plain-language explainer. Watch it first, then decide whether to read on.

Explainer · 90 seconds Click to play →
The programme
100days
eight gates — no gate, no progression
Research spine
PhD
doctoral research · University of Cape Town
Published research
6eds
a monthly letter, argued in public
Operator experience
30+yrs
manufacturing & industrial technology
The thesis

Technology alone does not fix this.

Most mid-market manufacturers operate at 50–65% OEE, carry excess working capital, lack real-time cost visibility, and under-extract incentives. Dashboards get installed. Sensors get wired. AI gets licensed. And nothing moves.

The missing layer is process knowledge — the tacit know-how that converts digital tools into productive action. Without it, digital does not stick.

Digital Kaizen is the coupling. Kaizen routines — PDCA, standard work, Gemba — are the vehicle through which process knowledge accumulates. Digital tools are the multiplier. Deployed together, in sequence, they compound.

The research spine

Built on research, not folklore.

The methodology is developed through doctoral research at the University of Cape Town, tested monthly against the systems literature, and proven on real brownfield floors. It is published, argued, and open to scrutiny — before it is sold.

The programme

Seven interventions. Sequenced.

Each intervention is deployed only once the foundation beneath it is functioning. Instrumentation before analytics. Analytics before AI.

01 · Shop floor

Diagnostic & daily management

Manually-measured OEE baseline. Tiered stand-ups from line team to executive. Visible, physical, self-sustaining within 60 days.

02 · Standard work

Kaizen events & problem-solving

Twelve to twenty Kaizen events in year one, led by senseis with explicit capability transfer. A3, 5-Why, DMAIC matched to problem size.

03 · Instrumentation

IoT, edge & machine data

Vendor-agnostic sensors and gateways feeding a standard reference architecture. Full instrumentation in 3–6 months.

04 · Analytics

Real-time, short-interval, strategic

Three time horizons, three audiences. Every dashboard owns a decision. Charts without action attached are deleted.

05 · AI & ML

Where it earns its keep

Predictive maintenance, machine vision, demand forecasting, yield optimisation, energy. Deployed selectively — never for its own sake.

06 · Robotics

Targeted collaborative automation

Cobots, AGVs, vision-guided and process-specific. Applied where Kaizen cannot move the ceiling — not to automate existing waste.

07 · Integration

ERP · MES · APS · supply-chain control tower

An integrated digital backbone in which a customer order flows from CRM through ERP planning, MES execution, instrumented production and dispatch — every step visible, every step measurable. The platform on which AI decision-making actually sits.

Process knowledge is the coupling.
Without it, digital does not stick.
— Digital Kaizen, first principles
Who we work with

Mid-market manufacturers. Ready to compound.

We engage with owners, boards and operations teams where leadership is committed to a multi-year programme.

Owners & boards

The EBITDA story.

Pre-sale value creation, post-acquisition integration, family businesses preparing the next generation.

Operations teams

The shop-floor story.

COOs, plant managers and operations directors who want the tools, standard work and capability to sustain gains.

PE & sponsors

The portfolio story.

Private-equity investors deploying Digital Kaizen into portfolio companies as a repeatable value-creation programme.

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